Shipping

Please allow 1-2 business days for your order to be processed.

Orders placed on the weekend or during a holiday will be processed and shipped the following business day. Saturday and Sunday do not count as shipping/business days. Expedited orders received after 2 PM EST will ship on the following business day.

Returns

We hope that you are satisfied with your Albina Dotti purchase. However, in the event that you need to return your unworn items you can request a return. Please email Customer Care at info@albinidotti.com to begin the return request process. Once we have received your request you will receive an email confirming your request that will also include a pre-paid return label. 

Please note our return policy:

• All returns must be requested within 14 days from the date of delivery for a refund to your original form of payment.
• All returns must be shipped within 14 days of the return request.
• We will not accept merchandise that has been worn, altered, or washed.
• All items should be returned in their original packaging.
• Shipping charges are not refundable.
• Upon receipt of returned goods, Albina Dotti reserves the right to deny a refund if the merchandise does not meet return policy requirements.

Refund Processing Time

Returns are processed within 7-10 business days of package receipt and can only be issued to your original method of payment. Your banking institution may require additional days to process your refund.

Exchanges

At this time, we cannot accommodate exchanges. Please request to return the item that did not work and place a new order for the new item.  

Order Adjustments

Orders cannot be adjusted or canceled once they are placed.